FAQ

MyPhysioRehab has been designed to be the simplest, most time efficient way for you to register and educate your patients. However, we’re sure you’ll still have questions, so we’ve featured some of the more common ones below, if you still have further queries, please visit our support site and we’ll do our best to address them.

What are the System requirements to use MyPhysioRehab?

A computer! MyPhysioRehab works with all internet browsers on both PC and Mac. However for best performance we recommend you use Firefox, Google Chrome or Safari. Internet Explorer can be used but does not perform as well.

How do I pay?

You can pay via BACS or directly through our website. Using the payment button will allow you to pay using your credit or debit card via paypal. (note: You do not need a paypal account to pay via this method)

How long does the subscription last?

The payment cycle is monthly. You can start and stop whenever you wish. We are so sure you will find MyPhysioRehab an indispensable tool for your practice that there is no minimum number of months to commit.

How do I get started and how quickly can I start using MyPhysioRehab?

To get started all you need to do is sign up by completing the web form. You will need to give us your practice details and the email address you would like to have affiliated with your account. This is the email that will be used to send the injury profiles and exercise templates to your patients. As soon as we receive all your details we will send you an email to confirm your account and you will be able to login instantly.

Can I get an online tutorial?

Yes. MyPhysioRehab has its own You Tube Channel. Here you can watch video demonstrations and will be taken through scenarios commonly seen in practice. It is also the best place to see all the new features.

How many users do I get per subscription?

You will be allowed 5 users per subscription – they will be able to email the profiles from their individual email address under the clinic name.

Are there any hidden fees?

No. It is a one-off fee and there is no sign up cost

Can I print the template out?

Yes you can print the Injury Profile and Exercise Template. There is a view function so you can view it on your desktop. You can then print it or save it to the patient’s file. When the patient recieves their online injury profile they too can print or save it.

What are Rehabilitation Protocols?

These are all exercises related to some form of protocol either post surgical rehabilitation, eccentric loading or other scientifically validated exercise regime. When searching the MyPhysioRehab library, if a practitioner wants to find exercises that specifically relate to a protocol they can refine their search by clicking the “Post Injury Rehab” tag to find the current best practice to rehabilitate in that particular condition.

Will you store the patient information if I am no longer a subscriber?

No all your patient information is deleted as soon as you no longer subscribe.

How do I get in contact if I have more questions?

Use the contact link to email us your query. We will be back in touch shortly with all the answers to your questions.