MyPhysioRehab Privacy Policy

INTRODUCTION
This website is owned and operated by RehabBrain Ltd.
We are committed to safeguarding the privacy of our website visitors and licensed users. This policy sets out how we will treat your personal information.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, credit card or debit card information (Please note that we do not store any credit/debit card information on our servers and any card transactions are made via a secure third party payment page that is also not hosted on our servers). You may, however, visit our site anonymously. We may collect, store and use the following kinds of personal information:

(a) When you use MyPhysioRehab, as is the case with most websites, certain limited information (such as your browser type and IP address) will be collected by us automatically. 

(b) information relating to any enquiries you make concerning our template documents or purchases you make of our template documents (which may include your name, address, email address, telephone number, company name, role/position, payment details and details of the proposed use or uses of the template documents);

(c) information relating to or supplied to us in connection with any legal services we may provide to you;

(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (your name, email address and areas of interest); and

(e) any other information that you choose to send to us.

USING YOUR PERSONAL DATA

We may use your personal information to:

(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) to process transactions – send statements and invoices to you, and collect payments from you;

(e) send you general (non-marketing) commercial communications;

(f) send you email notifications which you have specifically requested;

(g) send to you our newsletter and other marketing communications relating to our business (you can inform us or unsubscribe from such mailings at any time if you no longer require marketing communications);

(h) provide third parties with anonymised statistical information about our data (but this information will not be used to identify any individual user); and

(i) deal with enquiries and complaints made by or about you relating to the website. Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

DISCLOSURES

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In order to provide the service we do between our customers and their clients it is important for our programming and development team to be able to access all areas of the MyPhysioRehab application. This includes access to client information such as names and email addresses. We also need to access rehabilitation plans that have been created by users if we are required to troubleshoot programming errors or usability issues reported by those users. Any access to such data is made in strict confidence and we maintain both external developer and internal confidentiality agreements (NDA), signed by both all internal staff and external programming support to ensure no data is removed from our system nor passed on in any form to third parties. See our documents here: Feel free to view our Software Development agreement and Non disclosure agreements for all internal and external support staff to sign when working on our application. 

In addition, we may disclose information about you:

(a) to the extent that we are required to do so by law;

(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

COOKIES

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

YOUR RIGHTS

You may instruct us not to process your personal data for marketing purposes (by email or otherwise) at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

SECURITY OF YOUR PERSONAL DATA

We implement a variety of security measures to maintain the safety of your personal information as well as your client /patient information when you place an order or access your personal information. Clients/Patients are sent a secure email containing an encrypted link to the page that hosts their personalised rehab plan.  After a transaction, your private information (credit card details, billing address etc.) will not be stored on our servers.We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. 

INTERNATIONAL DATA TRANSFERS

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

POLICY AMENDMENTS

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes. If we decide to change our privacy policy, we will update the Privacy Policy modification date below.

This policy was last modified on: 26-4-2018

THIRD PARTY WEBSITES

The website may contain links to other websites. We are not responsible for the privacy policies or practices of those websites.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline

TERMS AND CONDITIONS OF SUPPLY

Please also visit our Terms and conditions of Supply section establishing the use, disclaimers, and limitations of liability governing the use of our website and software at MyPhysioRehab.

YOUR CONSENT

By using our site, you consent to our privacy policy and terms and conditions of supply.

CONTACT

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by Email: support@myphysiorehab.com